Overnight Hire & Multi-Day Bookings:
All overnight hires and multi-day bookings must be in a secure location, i.e. a minimum of 6ft high fences or hedges, a lockable gate and someone living onsite. If the location is not secure on delivery, overnight hire will not be allowed, but full payment will still be charged.
Indoor Hire:
Our equipment is available to hire indoors all year round. For indoor bookings, you will be required to show one form of identification. Please check the floor space and ceiling height against the product's Size information before booking.
Outdoor Hire:
Outdoor inflatable hire is available from 1st April until 1st October. Some items, such as our rodeo bulls and marquees, are available outdoors all year round. Please check each product's Suitability information to see where it can be used.
Safety Notes:
All unstaffed equipment, including bouncy castles, inflatables, soft play and games, must be supervised by a responsible adult at all times. You must follow all rules, responsibilities and user limitations stated in the safety guide given to you on the day of hire.
Cancellation Policy:
Upon booking, a non-refundable booking fee of 25% (rounded to the nearest £10) is required. A secure Stripe link is generated at the end of the online booking process for immediate payment by debit or credit card. If you pay in full, the total is made up of the 25% booking fee and the 75% hire fee.
Our Cancellation Policy/Refund Policy can be read here.