Help & Advice

Frequently Asked Questions

Find answers to some of the questions we're asked most often about booking, delivery, setup, venues, weather, safety and hiring bouncy castles and event equipment from Gedling Bouncy Castle Hire.

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Booking & Pricing

Prices, booking fees, packages, staffing and how to make a booking.

How much does it cost to hire a bouncy castle in the UK?

Bouncy castle hire prices vary throughout the UK depending on the size and type of inflatable, location, hire period and the service provided. At Gedling Bouncy Castle Hire, some examples of our current hire prices are:

  • Children's 10ft x 14ft Bouncy Castle - £120
  • Children's 12ft x 12ft Bouncy Castle - £120
  • Children's 12ft x 15ft Bouncy Castle - £120
  • Children's Inflatable Slide - £120
  • Children's Bouncy Castle with Slide Combi - £145
  • Children's 3D Bounce & Slide Combi - £165
  • Adult Bouncy Castles - from £195
  • Adult Slides - from £250
  • White Wedding Castle - £295
  • Assault Courses - £295 to £1,465 depending on size

Prices may vary by product, date, delivery area and booking requirements. Please check the individual product page for the current price and availability for your event date.

When hiring a bouncy castle, it is important to make sure the company you choose has suitable safety testing, insurance and professional operating procedures in place. Price alone should not be used as the deciding factor when comparing inflatable hire companies.

How far in advance should I book?

Booking early is highly recommended, especially if you want to secure a particular date and piece of equipment. Summer weekends are particularly busy.

Garden and hall bookings are often made several weeks in advance, while weddings and larger organised events may be booked many months or even up to a year ahead.

We can also take last-minute bookings subject to availability.

Do I need to pay a booking fee?

Yes. We take a 25% non-refundable booking fee, rounded up to the next £10.

The booking fee secures the equipment and date requested and forms part of the total booking value.

Do you have a minimum spend for bookings?

Yes. Our local minimum spend starts from £120, excluding delivery charges.

Minimum spend requirements increase for some delivery areas depending on the distance from our base and the time required for delivery and collection.

You can also view our full Delivery Areas page.

Can I book more than one item or a package?

Yes. You can book several items together, and we also offer a range of party and event packages.

Packages can be a good option where you want entertainment for different age groups or need several activities for a larger number of guests.

Take a look at our Party Packages or contact us if you'd like help putting together a combination of equipment.

Do you provide staff to supervise the equipment?

Some attractions are supplied with trained operational staff as part of the standard hire, while other equipment is supplied unstaffed.

Where an item is unstaffed, it must be supervised by a responsible adult in accordance with the operating instructions provided.

Additional staff can also be supplied for selected equipment and events, subject to availability.

How do I make a booking?
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Delivery & Hire Times

Hire periods, delivery areas, overnight hire and nationwide events.

How long do I get the equipment for?

Most garden bouncy castle and inflatable bookings are supplied for approximately six hours within our normal delivery and collection routes.

Rodeo attractions are normally supplied with 2 hours of operation, while Fun Food attractions are normally based on a 4-hour hire. Other staffed equipment varies by product.

From 1 October to 31 March, our standard inflatable hire is indoors only.

What is included in the price?

Our prices include the agreed delivery, setup and installation of the equipment, as well as dismantling and pack down at the end of the hire.

Where an item is advertised as staffed hire, the relevant operational staffing for the stated hire period is included.

What time will the equipment be delivered and collected?

Garden Hires

Garden deliveries take place between 8am and 12pm, with collections between 4pm and 6pm.

Our routes are planned around all bookings taking place that day, so exact delivery and collection times cannot normally be selected.

Late collection is available at £15 for the first hour after 6pm and £10 for each additional hour, up to 9pm.

Hall & Venue Hires

You will be asked for your event times and venue access times. Please make sure the venue access period allows enough time for safe setup before the event and dismantling afterwards.

  • 1-2 items: allow around 30 minutes
  • 3-4 items: allow around 60 minutes
  • 4+ items: contact us for guidance
Do you offer overnight or multi-day hire?

Yes. Overnight hire is available on suitable bookings for an additional £45.

Overnight hires must be in a secure garden with suitable fencing or hedges, a lockable gate and somebody living on site.

Multi-day hire is normally calculated as the standard first-day hire price, plus 50% of the product hire price for the additional day, plus half of the overnight charge.

Which areas do you deliver to?

We provide local hire throughout Nottingham, Derby, Leicester and surrounding areas.

Please see our Delivery Areas page for further details.

Can you deliver outside Nottingham, Derby and Leicester?

Yes. Selected corporate entertainment, interactive games, larger staffed attractions and organised-event equipment can be delivered throughout the UK.

Nationwide bookings are subject to suitable minimum order values, delivery costs, staffing requirements and event logistics.

Explore Nationwide Event Entertainment →

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Setup & Access

Setup, access width, steps, power and larger equipment.

Do you set up the equipment?

Yes. We deliver and set up the equipment included within your booking.

For inflatables we provide the appropriate blower, PAT-tested power cabling, anchoring equipment and safety mats where applicable.

At the end of the booking our team dismantles and packs away the equipment.

How long does setup take?
  • Children's inflatables and smaller equipment: 15-30 minutes
  • Larger inflatables and equipment: 20-60 minutes
  • Rodeo rides and specialist simulators: 30-60 minutes

Larger multi-item events can take considerably longer.

Can you take equipment up or down steps?
  • Up to 5 steps - FREE
  • Up to 10 steps - £10
  • More than 10 steps - £15

The charge covers the additional staffing and time required to safely move the equipment during delivery and collection.

For health and safety reasons, only our staff should move our equipment up or down steps and stairs.

Some larger equipment may not be suitable for stepped access.

What preparations should I make before delivery?
  • Make sure we can park reasonably close to the setup area.
  • Clear vehicles and obstructions from the access route.
  • Tell us about steps or difficult access before the event.
  • Make sure the setup area is clear and level.
  • Remove stones, sharp objects and animal mess.
  • Check the required access width and setup space.

For powered inflatables we require a standard household socket within 30 metres of the setup area.

We provide the required PAT-tested power cable. Please do not use your own extension leads.

What access width do you need?

Access requirements vary considerably depending on the equipment. Smaller inflatables can be moved through normal garden access, while larger attractions may require much wider or vehicle access.

The access requirements for individual products can be found on the relevant product page.

If access is narrow, has sharp corners, steps, slopes or long distances to the setup area, please tell us before booking.

Do you need vehicle access to the setup area?

Most standard inflatable bookings do not require the van to drive directly onto the setup area.

However, selected trailer-mounted attractions, large equipment and specialist items require suitable vehicle or tow access.

Always check the Access Requirements section of the individual product page before booking.

Can you provide a generator if there is no power?

Yes. Generator hire is available for selected bookings where a suitable mains power supply is not available.

The size and number of generators required depends on the equipment being powered, so please tell us if your event is in a field, park or other location without electricity.

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Venues, Space & Surfaces

Choosing the right equipment for your venue and setup surface.

How much room will I need?

Every item has its own required setup and operating area. These dimensions can be found on the individual product page.

Additional clearance may be needed for anchoring, blowers, safety mats and safe operation.

What size bouncy castle do I need?

The best option depends on your available space, access, number of guests and the age of the users.

If you're unsure what will fit, email photos and measurements to info@gedlingcastlehire.co.uk .

Can you set up a bouncy castle inside?

Yes. Many of our inflatables are suitable for indoor use in village halls, community centres, sports halls and other suitable venues.

Always check both the floor space and ceiling height.

We also have a list of recommended venues with useful venue information.

Do bouncy castles have to be on grass?

Grass is the standard outdoor surface for most inflatable equipment because the units need to be securely anchored.

Selected equipment may also be suitable for hard-standing setups where a suitable alternative anchoring method can be used.

Can you set up on artificial grass?

Artificial grass must be checked before booking because the safe anchoring method depends on what is beneath the artificial surface.

Please contact us before booking and provide information about the surface and setup area so we can confirm whether your chosen equipment can be safely installed.

Can you set up on concrete, tarmac or paving?

Selected equipment can be installed on suitable hard-standing surfaces, but not every inflatable or attraction is suitable.

Hard-standing installations require appropriate anchoring and may involve different equipment or setup requirements.

Please contact us before booking if your setup surface is concrete, tarmac, paving or another hard surface.

Do I need permission from the venue or landowner?

Yes. You are responsible for making sure you have permission to use the venue, garden, field or land where the equipment will be set up.

If the venue has restrictions relating to inflatables, anchoring, power, access or insurance, please check these before booking.

Can you supply equipment to parks or council land?

We may be able to supply equipment to public parks, playing fields and council-owned land where suitable permission has been obtained.

The organiser is responsible for obtaining the relevant landowner or council permission and checking any site-specific requirements.

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Weather, Safety & Equipment Care

Weather, testing, insurance, user suitability and equipment care.

Can bouncy castles be used in the rain?

Many children's bouncy castles have shower covers, but inflatable equipment should not be used where weather conditions make operation unsafe.

If equipment becomes wet during use, stop using it until the rain has passed and the inflatable has been safely dried.

What happens if the weather is unsafe on the day?

We monitor weather conditions for outdoor bookings and will assess whether the equipment can be operated safely.

Where conditions are unsuitable, options may include moving the booking indoors, changing equipment or rescheduling in accordance with our Terms & Conditions.

Safety takes priority and equipment will not be operated in unsuitable conditions.

What power supply do I need?

Most standard inflatables require one normal household power socket within 30 metres of the setup area.

We provide the appropriate PAT-tested power cable. Please do not use your own extension leads.

Larger equipment may require additional power.

Do you have Public Liability Insurance?

Yes. Gedling Bouncy Castle Hire holds £5 million Public Liability Insurance.

View Insurance & Safety Documents →

Are your inflatables tested?

Yes. Applicable inflatable equipment is tested in accordance with BS EN 14960.

Inflatables covered by the PIPA scheme carry a valid PIPA tag.

Are your electrical items PAT tested?

Yes. Applicable electrical equipment is PAT tested as part of our ongoing equipment safety and maintenance procedures.

Our current PAT certification can be viewed on our Insurance & Certification page .

Do you provide risk assessments and method statements?

Yes. Risk assessments and method statements are available for our equipment and activities.

These are particularly useful for schools, venues, councils, universities and corporate events.

View Risk Assessments & Method Statements →

Can adults use the equipment?

Yes. We have a range of equipment suitable for adults including adult bouncy castles, slides, assault courses, rodeo attractions, competitive games and interactive entertainment.

Children's-only products should not be used by adults. Always check the individual product page for suitability and user guidance.

What age are the inflatables suitable for?

Age and user suitability varies by product.

Children's castles, soft play and smaller inflatables have different suitability requirements from adult inflatables and larger attractions.

Please check the Recommended Age / Users information on the individual product page before booking.

Can adults and children use the same inflatable together?

Users should always follow the operating instructions and suitability guidance for the individual inflatable.

Mixing users of significantly different size or ability can increase the risk of collision or injury, so users should be grouped appropriately and supervised at all times.

Do you allow face paint, silly string or confetti?

No. Face paint, silly string and confetti must not be used on or near any of our inflatables or equipment.

These products can permanently stain or damage equipment. Cleaning or replacement charges may apply where damage occurs.

Do you clean the equipment between hires?

Our equipment is routinely checked, cleaned and prepared as part of our warehouse and event-preparation process.

Equipment is also inspected during setup to make sure it is ready for safe use.

What happens if equipment is damaged during my hire?

Please contact us immediately if equipment is damaged or you notice a fault during your hire.

Stop using any affected equipment until you have spoken to our team.

Damage, cleaning and replacement charges are dealt with in accordance with our Terms & Conditions of Hire.

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Cancellations & Changes

Changes to bookings, cancellations and rescheduling.

Can I change the equipment after I have booked?

Yes, changes may be possible subject to availability.

If you change your booking to a lower value, removed items may be treated as a partial cancellation in accordance with our Terms & Conditions.

If you have booked a package, changing the items may also affect the package price.

Can I change the date of my booking?

Date changes may be possible subject to availability and the terms applying to your booking.

Please contact us as early as possible if you need to move your event date.

What is your cancellation policy?

Our 25% booking fee is non-refundable. Additional cancellation charges may apply depending on the value of the booking and how much notice is provided before the event.

Where unsafe weather prevents an outdoor booking from proceeding, options may include moving the booking indoors, changing equipment or rescheduling in accordance with our Terms & Conditions.

Reducing the value of an existing booking may also be treated as a partial cancellation.

View Full Terms & Conditions →

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Other Common Questions

Events, collections and other useful booking information.

Do you only hire for children's parties?

No. We supply entertainment for children's parties, weddings, milestone birthdays, school events, fun days, community events, universities, corporate events, exhibitions and larger organised events.

Our range includes everything from soft play and children's castles through to adult inflatables, simulators, competitive games, fairground entertainment and staffed attractions.

Can I collect the equipment myself?

Our hire equipment is normally delivered, installed and collected by our team so that we can make sure it is transported and set up correctly.

Please contact us if you have a specific collection enquiry.

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Still Have a Question?

If you can't find the answer you're looking for, get in touch with our friendly team and we'll be happy to help with your booking, equipment or event.

Contact Our Team Call 07870 672 283
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